Green Olive Firewood Company Log Box

At the Green Olive Firewood Company, we take pride in ensuring our customers’ satisfaction and ensuring a smooth delivery process. Our goal is to have your order delivered to you within 3-5 working days. We value clear communication between us and our customers, so here are a few things to keep in mind:

• Delivery charges for any Green Olive Firewood products listed on our website are based on weight and location. If your order exceeds £50, delivery is free to most mainland postcodes. However, please note that some postcodes may be excluded, so please input your postcode to receive an accurate delivery quote.
• We strive to deliver your items as close to the front of your property as possible. For smaller items, we utilize a reliable parcel network like DPD to deliver them right to your doorstep. For larger and bulkier items, your order will be delivered on a sturdy wooden pallet using a trusted delivery network such as Palletways. Rest assured, pallet deliveries will be set down, leaving the pallet as close to the front of your property as possible. In rare cases, they may be dropped off at the kerbside.
• To learn more about delivery  click here and see our delivery guide.
• We value your satisfaction and want to ensure a positive customer experience. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re here to help!